- Add a
credit_type
custom field to the credit entity and set the relevant value on each object. For example,free_trial
. - Navigate to Notifications > click Add Notification.
- Name the notification.
- Select the Contract credit balance notification type and enter a $0 value.
- Click Advanced filters > select
credit_type
as the custom field key and enterfree_trial
as the value. - Select the customers to whom this notification should apply.