Reset a threshold notification

curl --request POST \
  --url https://api.metronome.com/v1/customer-alerts/reset \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "alert_id": "5e8691bf-b22a-4672-922d-f80eee940f01",
  "customer_id": "4c83caf3-8af4-44e2-9aeb-e290531726d9"
}'

Notifications

Reset a threshold notification

Force an immediate re-evaluation of a specific threshold notification for a customer, clearing any previous state and triggering a fresh assessment against current thresholds. This endpoint ensures threshold notification accuracy after configuration changes or data corrections.

Use this endpoint to:

Clear false positive threshold notifications after fixing data issues
Re-evaluate threshold notifications after adjusting customer balances or credits
Test threshold notification behavior during development and debugging
Resolve stuck threshold notification that may be in an incorrect state
Trigger immediate evaluation after threshold modifications

Key response fields:

200 Success: Confirmation that the threshold notification has been reset and re-evaluation initiated
No response body is returned - the operation completes asynchronously

Usage guidelines:

Immediate effect: Triggers re-evaluation instantly, which may result in new webhook notifications if thresholds are breached
State clearing: Removes any cached evaluation state, ensuring a fresh assessment
Use sparingly: Intended for exceptional cases, not routine operations
Asynchronous processing: The reset completes immediately, but re-evaluation happens in the background

POST

customer-alerts

reset

Reset a threshold notification

curl --request POST \
  --url https://api.metronome.com/v1/customer-alerts/reset \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '{
  "alert_id": "5e8691bf-b22a-4672-922d-f80eee940f01",
  "customer_id": "4c83caf3-8af4-44e2-9aeb-e290531726d9"
}'

Authorizations

Authorization

string

header

required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json

The customer ID and notification ID of the threshold notification to reset

customer_id

string<uuid>

required

The Metronome ID of the customer

alert_id

string<uuid>

required

The Metronome ID of the threshold notification

Response

200

Success

Get all threshold notifications

Archive a threshold notification

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API REFERENCE

Reset a threshold notification

Use this endpoint to:

Key response fields:

Usage guidelines:

Authorizations

Body

Response